We strive to deliver an amazing experience and great quality jewellery that you can be very proud of. We believe jewellery is an investment of your time, energy and of course love and it deserves the very best intentions and care from your jeweller. Please see below for our custom jewellery timeframes. However, for orders made directly from our website take approx. 14-21 business days.

.Stage 1: Consultation (approx. 1-2 weeks)

It's best to consult via email using the form below, so that we can understand your request. Please email any images to info@tianijewellery.com.au
If necessary, we will book an appointment to meet you. 

.Stage 2: Design (approx. 2-5 weeks)

We will compile your ideas and create a digital computer image for you to see. We will offer our support during this time & small modifications can be done to your design. For extra certainty, we can provide a resin model so that you can see what your jewellery will look like before we make your actual jewellery item.

.Stage 3: Production (approx. 2-4 weeks)

Once you are satisfied with your CAD images & resin model, we will action production for you. If you would like to see images of your gemstones, we can provide these for you. Production time can take up to 2-4 weeks depending on our work load. 

.Stage 4: Delivery (approx. 1 - 2 weeks)

Once your item has been finalised we will package your item with luxury packaging. We can have this shipped directly to you or you are welcome to collect it via an appointment. Some items will need to be collected, please discuss this further.
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Ideally, we would like to have everything done within 1.5 months, but depending on our workload & time of year, this cant always be achievable. If you need your jewellery by a certain date, please give us plenty of time. Reach out if you are unsure.
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